Housing Office to Close

Cash collection services at Homes for Northumberland are set to be modernised following a decision to close our Brierley Road Office in Blyth which will take effect from Friday 6 November.

Homes for Northumberland are providing a number of more convenient alternative methods of payment in order to minimise any inconvenience to their customers.  Tenants will still be able to pay over the counter at a wide range of locations if they wish but the option of paying by direct debit needs to be highlighted for those customers who feel that they do not want the security risk of carrying cash around.  These methods of payment are:

  • By direct debit from your bank or building society account.

There are no cheques to write, cash to carry, no paperwork or postage and there’s no queuing, because payments are made for you, by your Bank or Building Society. Tenants simply complete and sign the enclosed Direct Debit authorisation send it back to Homes for Northumberland and they will take care of the rest.

  • At any Post Office or outlet where there is a Pay Point facilities.

 You will need to provide your barcode which can be found on your rent card

        • Local outlets are;

Nisa Stores                                             19 Brierley Road, NE24 5PP              

Londis Superstore                                 21A Briardale Road, NE24 5LB

Briardale News                                       21f Briardale Road, NE24 5LA           

Cowpen News                                        469 Cowpen Road, NE24 5NF

Asda                                                        Cowpen Road, NE24 4LZ              

You can also pay your rent in person at the following Northumberland County Council Information Centre’s;

  • Keel Row, Blyth
  • Avenue Road, Seaton Delaval
  •  Forum Way, Cramlington 

Ray Boycott, Managing Director of Homes for Northumberland said  “We are committed to providing the best value services we can for our residents and have provided a range of alternatives which we feel will provide a service to suit everyone.  We are asking anyone still concerned about making payments to get in touch with us and we will be happy to advise on individual circumstances.”

Other ways of paying your rent include using the internet, over the phone or by post. Tenants are urged to contact the Rents Team on 01670 542121 for further details or if there are any queries in connection with this matter. Home visits can also be arranged by a member of the team at any time.

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