Major Improvement Works

Homes for Northumberland is committed to providing a high quality Repairs and Maintenance service for our tenants and is investing significant resources into the improvement and modernisation of all of our homes across the county through our Capital Works programme.  

Decent Homes

Homes for Northumberland completed its Decent Homes programme in 2007.  All of our homes now meet the standard. 

However, work does not stop there as we need to ensure that all our homes continue to meet the Decent Homes Standard.  We continue to carry out improvements, working towards our 'Decent Homes Plus' standard, which has been developed in consultation with our tenants.

Single Housing Investment Pot (SHIP)

Two 'SHIP' funded projects have recently been completed in Blyth:

• The conversion of one bedroomed flats to Supported Housing
• Extending one bedroomed bungalows to provide a second bedroom

In Alnwick, the 'SHIP' programme was completed in 2010/11:

• Extending one bedroomed bungalows in Felton to create a second bedroom.

 

Improving and modernising your home

Our Capital Works programme is designed to ensure your home is kept up to date and represents a major capital investment in our properties.  It is customer focused, responsive, reliable and efficient.  We continually monitor the performance of our Partner Contractors and the quality of our improvement works, including the very important issue of resident's satisfaction with the completed work.

 

 

 

 

Homes for Northumberland launched its five year, £31million Capital Works programme at our annual Tenants’ Exhibitions in Blyth and Alnwick earlier this year.  Click here to read our special supplement outlining our plans for the year ahead.

 

Other improvements we carry out

Helping People with a Disability - Chronically Sick and Disabled Persons Adaptations

When we carry out improvement works, we will take into account any special needs or requirements you may have. 

• Where possible, we will adjust our standard designs to cater for the specific needs of individuals with disabilities. 
• We employ our own Occupational Therapist who is able to advise and recommend the correct form of adaptations needed.
• If you would like to know more about this service contact us on the details below.

Our Partner Contractors

To deliver our Capital Improvements Programme Homes for Northumberland works with a number of Partner organisations including:

Electric: Dodd Group

Heating: R Bland Ltd and Thomas Connelly Ltd,

Kitchens and Bathrooms: Esh Group

Brickwork: MGM Ltd

Roofing: Hodgson and Allon Ltd

Mini modernisations: Keepmoat

Windows: Straightline Construction

 

Programmed Maintenance

When we carry out programmed maintenance on our properties 

Rather than waiting until our properties are in urgent need of repair, wherever possible work will be undertaken in a planned manner based upon 'Just-in-Time' principles.  This helps to reduce costs by reducing travelling times for our Engineers and Tradesmen and achieves economies of scale in ordering materials.

 

What maintenance is carried out

• Annual servicing of Gas Appliances 
• Annual servicing of Solid Fuel Appliance
• Annual servicing of Smoke Alarms
• Periodic Electrical testing
• External Decoration

How we carry out programmed maintenance

We ensure the effective management and delivery of our Planned Maintenance Programmes by:

• Involving Tenants in all aspects of the service
• Ensuring 'Value for Money' is achieved through an effective Procurement Strategy
• Achieving an appropriate balance between Planned and Responsive maintenance in line with good practice
• Ensuring that schemes are delivered on time and within budget by effective project management
• Shorter turnaround from design to delivery on-site.
   

Contact us:

If you would like any further information regarding these issues/services please contact us as below:

Blyth Area Homes for Northumberland Civic Centre Renwick Road Blyth Northumberland NE24 2BX Email: info@hfn.uk.com Telephone: 01670 542 424

Alnwick Area Homes for Northumberland The Old Post Office 1 Clayport Street Alnwick Northumberland NE66 1LA Email: info@hfn.uk.com Telephone: 01670 542 424

SMS Text messages:       07950 08 09 08 - Type the word Repairs and then your message

RNID Typetalk service :     prefix number 18001