Repair Centre Team

Homes for Northumberland has a dedicated team responsible for taking you repairs requests. 

All incoming and outgoing telephone calls through the repair centre are now recorded for training and monitoring purposes.

We will:

• immediately order your repair, or arrange an appointment for an inspection to check what work is needed.  
• Our staff will take note of any special needs you may have and tell you what work we will order and how long it will take to do.
• We will agree a convenient appointment with you when you report your repair and will confirm the appointment in writing stating what has been ordered unless the work is to be done within 3 days. 
• The night before your appointment we will also send you a text message confirming the appointment.

You can report a repair in a variety of ways:

• Telephone   
• Fax
• Use our Online Repairs Reporting Form
• Text
• By post

Our contact details listed at the bottom of the page, or you can also report a repair in person at any of the Northumberland County Council Information Centres or to any staff on site.

Contact us
If you would like to speak to a member of the Repairs Centre please contact us as below:

Blyth Area Property Services Homes for Northumberland Civic Centre Renwick Road Blyth Northumberland NE24 2BX Email: repairsblyth@hfn.uk.com Telephone: 01670 542 424 Fax: 01670 54 24 20

Alnwick Area Property Services Homes for Northumberland The Old Post Office 1 Clayport Street Alnwick Northumberland NE66 1LA Email: repairsalnwick@hfn.uk.com Telephone: 08000 461 431 Fax: 01665 510 352

Text:       07950 08 09 08 - then type the word Repairs and then your message
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